Availability
All menus are subject to availability and change without notice.
Some items are seasonal in nature, so to maintain standards we may offer an alternative at the point of booking or in exceptional circumstances at the point of delivery
Where more than one main option is selected from our menu we will select suitable potatoes and vegetables for all dishes.
Allergy Notice
We do not knowingly use GM ingredients and avoid the use of nuts unless this is specified in the dish description. However we cannot guarantee that our ingredients have been produced in a nut free environment. We happily cater for special diets including vegetarian, gluten and wheat free, dairy-free, halal and kosher. Please ensure we are aware of your special requests as early as possible.
Payment Terms
A deposit of £500 for weddings or £250 for any other function is required on booking, the balance will be due 6 weeks before the date of the event. Late payment will delay ordering produce for your function and may result in cancellation.
For business catering the company will be invoiced and payment must be received prior to the event.
Bookings made more than 6 weeks in advance are subject to a non-refundable booking fee of the deposit.
Final numbers are requested 8 weeks in advance for weddings and large events. For business catering, this is reduced to 7 days in advance and can be accepted up to 3 days before in exceptional circumstances.
Please note that we reserve the right to charge interest on any outstanding payments not paid within 14 days of the invoice being issued. Please raise any queries with us within 24 hours of delivery of your food in order that we take any action required.
Our prices are excluding VAT and the prevailing rate needs to be added to any costing.
Kitchen facilities
It is the client’s responsibility to ensure that suitable facilities are made available for us to prepare, cook, and serve the food. This includes suitable surface area and oven facilities. Any equipment we feel is required in order to produce the chosen menu will be charged to the client.
Minimum and Maximum Numbers
Weddings Minimum 30 persons
Business catering minimum 10 persons (delivery charge may apply)
Funeral minimum 20 persons (If under 50 then staff charges apply)
Buffets & BBQs minimum 20 persons (If under 50 then staff charges apply) maximum 150 (cold food) 100 (hot food)
Hog Roast minimum 80 persons
Street food minimum 20 persons (If under 50 then staff charges apply)
Afternoon tea minimum 20 persons (If under 50 then staff charges apply)
Canapé reception minimum 50 persons (waived if being ordered in conjunction with a dinner order)
Dinner Parties 10 persons ((If under 15 then staff charges apply)
(special terms available for intimate dinner parties for 2-8 persons)
Smaller numbers can be catered for on occasion but may incur a surcharge please check for details.
Delivery Charges
No delivery charge applies within 12 miles of our Christchurch base Outside of this area a mileage charge will be made – please contact us for charges.
The mileage charge covers staff, equipment, and fuel to and from the location.
The same mileage charge will be made to any site visits we deem necessary.
Client Meetings
This would usually be held at our Christchurch office.
We would be happy to offer a personal meeting to discuss your requirements and to inspect the site if appropriate.
We are happy to carry out a tasting session at our premises in Christchurch. These are charged at £150 + VAT based on 2 persons. Couples are asked to confirm their menu choices to us and once it has been agreed and payment has been made a date will be set.
Linen
Where linen is supplied this will be removed once the wedding breakfast or function has finished. This can be left by prior arrangement.
Health and Safety
For drop-off events – Once the food has been delivered, the responsibility for keeping the food in a refrigerated state falls to the client. Please ask for advice if you require further information regarding the storage, consumption, or reheating of all food.
We reserve the right to remove any uneaten food at the end of your event (or when we leave a staffed event) in order to prevent cases of food poisoning caused by the inappropriate storage of food.
To prevent the spread of infection we request that our clients ask guests who have recently suffered (or are continuing to suffer) from sickness/diarrhea NOT to attend their event. Norovirus and other infections are easily spread through touching food, and where lots of people gather in a close environment.
Please note that while these constitute our standard terms and conditions we reserve the right to vary these at any time, or to impose additional/alternative terms to individual orders. Any special terms will be discussed and agreed upon with clients as early as possible and confirmed in writing prior to any event.